In my last post a few weeks back I was pondering whether to add more complex track segments to the game (Caaargh!) as a way to make more interesting tracks. It must have been a good question, as it’s kept me occupied for the best part of a month. In the end, I found I… Continue reading Caaargh Game Development Blog #3 – Complexity from Simplicity
Tag: systems
What’s so special about Networks?
This is a long overdue blog post, so it’s also bit long. In the latter half of last year, as part of the work on the Mozilla Foundation 2020 Strategy and 2016 Business Plan, I was thinking about KPIs (Key Performance Indicators). I think a lot about KPIs, and how the numbers you choose to… Continue reading What’s so special about Networks?
Working on CRM
I’m writing a couple of blog posts today. This first is a belated note about my work on CRM for MoFo, and how I ended up doing this. Slides from my presentation to MoFo on our All Staff call in June. In the second quarter of the year, my Metrics work was pretty quiet while… Continue reading Working on CRM
The importance of retention rates, explained by @bbalfour
In my last post I shared a tool for playing with the numbers that matter for growing a product or service. (I.e. Conversion, retention and referral rates). This video of a talk by Brian Balfour is a perfect introduction / guide to watch if you’re also playing with that tool. In particular, the graphs from… Continue reading The importance of retention rates, explained by @bbalfour
Optimizing for Growth
In my last post I spent some time talking about why we care about measuring retention rates, and tried to make the case that retention rate works as a meaningful measure of quality. In this post I want to look at how a few key metrics for a product, business or service stack up when… Continue reading Optimizing for Growth
Measuring Quality
At the end of last year, Cassie raised the question of ‘how to measure quality?’ on our metrics mailing list, which is an excellent question. And like the best questions, I come back to it often. So, I figured it needed a blog post. There are a bunch of tactical opportunities to measure quality in… Continue reading Measuring Quality
A ‘free’ online learning experience
I’ve blogged about various experiences of online learning I’ve taken part in over the years and wanted to reflect on the most recent one. Coursera’s three week Introduction to Ableton Live. Learning more about learning is one of my personal goals this year. And I find writing out loud to be useful tool in thinking.… Continue reading A ‘free’ online learning experience
The week ahead: 19 Jan 2015
If all goes to plan, I will: Write a daily working process Use a public todo list, and make it work Catch up on more email from time off Ship V1 of Webmaker Metrics retention dashboard Work out a plan for aligning metrics work with dev team heartbeats Don’t let the immediate todo list get… Continue reading The week ahead: 19 Jan 2015
From 2014 to 2015
I’ve had a couple of weeks off work and it’s been a good time to reflect on the year past, and the one ahead. And before I dive back into things on Friday morning, I wanted to get this post published. It’s a long one, and writing it was more for my benefit than yours… Continue reading From 2014 to 2015
One month of Webmaker Growth Hacking
This post is an attempt to capture some of the things we’ve learned from a few busy and exciting weeks working on the Webmaker new user funnel. I will forget some things, there will be other stories to tell, and this will be biased towards my recurring message of “yay metrics”. How did this happen?… Continue reading One month of Webmaker Growth Hacking