Working on CRM

I’m writing a couple of blog posts today. This first is a belated note about my work on CRM for MoFo, and how I ended up doing this. Slides from my presentation to MoFo on our All Staff call in June. In the second quarter of the year, my Metrics work was pretty quiet while… Continue reading Working on CRM

MoFo Contributor Dashboard(s) – switching to Plan A

tl;dr: We’re wrapping up work on the MoFo Interim Dashboard The only other data source we’ll add is the badge counts for webmaker mentors & hive community members This is still our MoFo working document for the time being Then, we’ll switch our development efforts into integrating with Project Baloo Baloo is where we will… Continue reading MoFo Contributor Dashboard(s) – switching to Plan A

What I see in these graphs of Github contribution

Context: Last week I shared a few graphs (1, 2, 3, 4) looking at data from our repositories on Github, extracted using this Gitribution app thing, as part of our work to dashboard contributor numbers for the Mozilla Foundation. I didn’t comment on the graphs at the time because I wanted time for others to… Continue reading What I see in these graphs of Github contribution

The immediate value of working in the open

I’m both excited and a tiny bit nervous about how “open” Mozilla are about the way they work. As I’m getting to know the Foundation, and the projects and priorities, and to make sense of what exactly I’ll be doing here I’ve been reading lots of Etherpads. If you don’t know what an Etherpad is,… Continue reading The immediate value of working in the open

For a free and open internet, be quick

“On December 3rd, the world’s governments will meet to update a key treaty of a UN agency called the International Telecommunication Union (ITU). Some governments are proposing to extend ITU authority to Internet governance in ways that could threaten Internet openness and innovation, increase access costs, and erode human rights online.” – src: protectinternetfreedom.net Here are… Continue reading For a free and open internet, be quick

Menu Planner: Sequence of user needs

Here’s the next instalment from my Coursera project notes:   This has been an interesting exercise but I’m looking forward to doing some actual design and prototyping work soon. I’ve also been thinking about how much more flexible software design can be than physical product design; especially hosted auto-updating software like a web app.

Announcing ‘Done by When’

I promised to ship a new piece of software today but I haven’t quite made it. Ironically it’s a tool for managing expectations, and visualizing likely delivery times for a given piece of work. It would have been useful! I hate making excuses, but it’s been a crazy month with lots of good interruptions (lovely… Continue reading Announcing ‘Done by When’