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Adam Lofting

Thinking out loud about game design, metrics, systems, human experience and the web.

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Tag: Product

Optimizing for Growth

In my last post I spent some time talking about why we care about measuring retention rates, and tried to make the case that retention rate works as a meaningful measure of quality. In this post I want to look at how a few key metrics for a product, business or service stack up when… Continue reading Optimizing for Growth

Published 2015-04-28
Categorized as Metrics, Work Tagged design, Growth, Metrics, Mozilla, Product, Retention, systems

Measuring Quality

At the end of last year, Cassie raised the question of ‘how to measure quality?’ on our metrics mailing list, which is an excellent question. And like the best questions, I come back to it often. So, I figured it needed a blog post. There are a bunch of tactical opportunities to measure quality in… Continue reading Measuring Quality

Published 2015-04-22
Categorized as Metrics, Work Tagged data, design, life, Mozilla, Planning, Product, Retention, systems, Webmaker

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Adam Lofting
I'm Adam. Nice to meet you.

My Twitter bio:
Metrics Lead at Mozilla Foundation. Previously at WWF. Test, tinker, and question the answers.
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Adam Lofting
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