The importance of retention rates, explained by @bbalfour

In my last post I shared a tool for playing with the numbers that matter for growing a product or service. (I.e. Conversion, retention and referral rates). This video of a talk by Brian Balfour is a perfect introduction / guide to watch if you’re also playing with that tool. In particular, the graphs from… Continue reading The importance of retention rates, explained by @bbalfour

2015 Mozilla Foundation Metrics Strategy(ish) & Roadmap(ish)

I wrote a version of this strategy in January but hadn’t published it as I was trying to remove those ‘ish‘s from the title. But the ‘ish’ is actually a big part of my day-to-day work, so this version embraces the ‘ish’. MoFo Metrics Measures of Success: These are ironically, more qualitative than quantitative. Every… Continue reading 2015 Mozilla Foundation Metrics Strategy(ish) & Roadmap(ish)

A ‘free’ online learning experience

I’ve blogged about various experiences of online learning I’ve taken part in over the years and wanted to reflect on the most recent one. Coursera’s three week Introduction to Ableton Live. Learning more about learning is one of my personal goals this year. And I find writing out loud to be useful tool in thinking.… Continue reading A ‘free’ online learning experience

The week ahead: 2 Feb 2015

What’s happening this week? My number one goal (P1) for this week is solving offline friendly mobile analytics for Webmaker App, while keeping other projects ticking along adequately. Here’s to a productive week.

Webmaking in the UK, and face-to-face events

One of this week’s conversations was with Nesta, about Webmaker usage within the UK and whether or not we have data to support the theory that face-t0-face events have an impact getting people involved in making on the web. These are two topics that interest me greatly. I’m basically copying some of my notes into… Continue reading Webmaking in the UK, and face-to-face events