Specific thoughts on the @Coursera experience

First, I’d like to say a massive thank you. I really value the chance to study this excellent material at zero financial cost, and more importantly I love the opportunity you provide to people all around the world who don’t have the finances or the circumstances to otherwise consider such an education.

I also know what it’s like to maintain and develop a complex online system while supporting active users, so this feedback is by no means an accusation of negligence. You will have thought about much of this already I’m sure, and if it’s already on a project roadmap somewhere then please excuse me.

In short, this is not a letter from a grumpy customer; I just thought it may be useful to hear some specific feedback and ideas that could help with the online experience:

When viewing and submitting assignments

  • Include some visual indicator as to which ones you’ve already submitted. A tick would be plenty.
  • Likewise for showing which assignments you have completed your peer-reviews for. If you forget, you have to click into each item to check what you have and haven’t done. Even then it’s confusing to remember.
  • The general visual hierarchy on this page is confusing. Those blue buttons jump out way more than the text you really want people to read (i.e. the assignment titles)
  • Indicate the assignments where the existing submission deadlines are closed (I’m only in week 2 so maybe this happens after week 1 evaluation is done, but currently its an effort to digest what my next steps are and how much I have to do before Sunday night)

Class Homepage

  • Bubbling up some top level stats on assignments due/completed to the homepage would be useful

Syllabus page

  • Ability to mark-off each item you have watched/completed would be nice. Like the assignments, if you’re doing this in the evenings after working, and you’re already tired, every little helps. I found myself relying on visited link colour, and that’s not a very cross-platform solution 🙂
In summary, the simpler you can explain what’s expected of people (and by when), the more enjoyable the learning experience will become. Let them focus on the learning, rather than the admin (unless of course you’re secretly trying to teach personal admin skills).

That’s it for now, as I have homework to do!

I hope that’s useful in some way, and thanks again.

 

One thought on “Specific thoughts on the @Coursera experience”

  1. Just to follow up on this, I’m taking the Computing for Data Analysis class with Coursera now, and the user experience is coming along at a great pace.

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